Enhancing Safety and Access

We’re working to improve the experience of riding Muni, and that means making it easier and more pleasant to take our service. We’re enhancing our fleet to make it cleaner, greener and more comfortable to ride. We’re adding better signs on bus stops to make them easier to find and we’re expanding digital Nextbus signs so you know when the next bus will come. We’re adding pedestrian safety enhancements to make getting on and off vehicles safer, and we’re making sure everyone who wants to ride can safely get on and off our buses and trains by expanding the number of stops with special wheelchair access.

Red Transit-Only Lanes

Muni Red CarpetWe’re adding more red transit-only travel lanes (like those used on Church Street for the J Church and 22 Fillmore, and on 3rd Street for the 8X and Geary/O’Farrell in downtown) and installing Transit Signal Priority on many routes and lines. Painting transit-only lanes red reduces the likelihood of cars entering the lane and makes transit service more reliable.

New and Improved Fleet

We’re replacing and rehabilitating our fleet of buses and trains. San Francisco has one of the nation’s most diverse and greenest transit fleets, including biodiesel buses, biodiesel-electric hybrid buses, electric powered trolley buses, light rail trains, and historic streetcars. We also have one of the oldest fleets in the country, which leads to frequent breakdowns and service issues. Over the next five years, we plan to replace every Muni bus. We will also be replacing most of the light rail fleet that serves the Muni Metro. New or updated vehicles will mean a cleaner, quieter, more comfortable ride, and less vehicle downtime for repairs. And the less time and money we spend on repairs and maintenance, the more we can dedicate to providing quality service.

Pedestrian and Streetscape Improvements

San Francisco has committed to Vision Zero, a goal to achieve zero traffic-related deaths by 2024. It’s a lofty goal, and we’re doing our part by working closely with the city to implement projects that will improve pedestrian safety. The WalkFirst initiative laid out a roadmap of urgently needed pedestrian safety projects and programs to reduce serious pedestrian injuries and fatalities over the next five years. Because we know that everyone walks at some point in their trip, we have included pedestrian safety features in most of our plans for transit infrastructure improvements. Learn more.

Improving Accessibility

Accessible gatesWe’re planning to upgrade the escalators at entrances to Muni and BART stations along Market Street. Most were built in 1972 as part of the construction of the BART/Muni Metro subway. We’re responsible for the maintenance and operation of 28 escalators in seven stations, but these aging assets have been difficult and expensive to maintain. As part of the escalator replacement program, we replaced five high priority escalators in May 2013 and will replace another 17 escalators by winter 2018. We also plan to add and replace elevators at Muni Metro stations to increase accessibility.

Improving Cleanliness

We have expanded the budget for maintaining the appearance and cleanliness of our entire fleet. We will also be implementing a more robust graffiti abatement program to keep our stations and fleet attractive for customers.

These improvements require an investment to make them a reality. Learn more about Transportation 2030.